Frequently Asked Questions

Shipping
• How long does shipping take?
US orders typically arrive in 3–7 business days after processing. International times vary by destination.

• Do you offer free shipping?
Yes, free shipping on all orders over $150 within the United States.

• Where do you ship?
We currently ship to the United States and select international destinations. You’ll see available options at checkout.

Orders & Tracking
• How do I track my order?
You’ll receive a tracking number by email once your order ships. You can also reply to your order confirmation email and we’ll help.

• Can I change or cancel my order?
Please email us as soon as possible. Once an order has entered production or shipped, changes may not be possible. Please note; All orders placed during a livestream will be packed almost immediately.

Product
• How does the hoodie fit?
Our heavyweight hoodie has a relaxed, modern fit. We recommend sizing up if you prefer an oversized look. A size guide is available on the product page.

• What is the fabric?
Premium heavyweight cotton fleece — soft on the inside, structured on the outside, built to hold its shape.

• Do you restock sold-out colors/sizes?
We produce in limited quantities. Restocks are not guaranteed. Join the newsletter for early access to future drops.

Returns
• What is your return policy?
We accept returns of unused items in original condition within 30 days of delivery. See our Refund Policy page for full details.

Still have a question? Email us at hello@makeyourmindcreate.com.